Professional Services
Advisory & Analytics
for Energy Retailers
Hands-on consulting, data science, and operational support to complement our software platform — or stand on its own.
Sales Operations
Operational pricing from qualified back-up to full-service lead — powered by an outsourced BitWatt expert
BitWatt provides dedicated pricing engineers who integrate directly into your team's workflow. Whether you need qualified back-up or a full-service operational lead, our experts handle the daily execution: managing portal and homepage pricing, preparing and delivering tariff offers, monitoring your competitive position, reviewing acquisition numbers, and adjusting tactics to hit weekly and monthly targets. They also prepare performance updates and reports for senior management — so your internal team can focus on strategy.
- Daily portal and homepage pricing management
- Tariff offer preparation and delivery
- Market position and competitive monitoring
- Acquisition review and adjustments to hit weekly/monthly targets
- Updates and reports for senior management
Market Access
Hedge your portfolio through our network of trading houses and OTC partners
BitWatt connects energy retailers to a network of trading houses with exchange memberships and OTC trading partners. We facilitate the establishment of counterparty relationships for hedging your portfolio's commodity risk, and set up the technical processes for submitting market orders and receiving deal confirmations — so you can lock in expected margins and optimize risk exposure without building trading infrastructure yourself.
- Access to a network of trading houses with exchange membership
- Establishment of counterparty relationships for commodity hedging
- Technical setup for order submission and deal confirmation
- Forward and spot hedging execution for retail portfolios
- Transparent order tracking and execution reporting
Price Campaign Advising
Expert guidance on pricing strategy and campaign execution
Pricing in energy retail is a high-stakes game with tight margins and complex regulatory constraints. Our pricing advisors work alongside your team to design campaigns that balance profitability, competitiveness, and customer retention — backed by quantitative analysis and market data.
- Price adjustment campaign design
- Margin impact simulation & stress testing
- Competitive pricing benchmarking
- Regulatory-compliant pricing frameworks
- Campaign performance monitoring & iteration
Churn Modelling
Predict and prevent customer attrition before it happens
Customer churn in energy retail can silently erode millions in revenue. Our team builds and deploys machine-learning models tailored to your portfolio that predict which customers are at risk of leaving — and more importantly, what actions can prevent it. We integrate churn intelligence directly into your operational workflows.
- Custom ML churn prediction models
- Feature engineering from billing & usage data
- Risk segmentation & scoring
- Retention action recommendation engines
- Model monitoring, retraining, and drift detection
Need Expert Support?
Whether you need a full engagement or targeted advice on a specific challenge, our team is ready to help.